Helpdesk Integrations - Connect Your Tools
Connect HelpLane with the tools you already use. Sync conversations, manage customer data, and streamline your support workflow.
Slack
Get real-time notifications about customer conversations in your Slack channels. Keep your team in the loop without leaving Slack.
Jira
Create Jira issues directly from customer conversations. Track bugs and feature requests with full context from the support conversation.
HubSpot
View contact data, deals, and notes from HubSpot in your sidebar. Sync conversation notes to keep your CRM timeline up to date.
Stripe
Access customer billing data and subscriptions. View invoices, manage subscriptions, and issue refunds without leaving the conversation.
Twilio SMS
Add SMS as a support channel. Receive and send text messages from your unified inbox using your Twilio phone number.
Facebook Messenger
Manage Facebook Messenger conversations from your HelpLane inbox. Connect your Facebook Pages and respond to customer messages in one place.
Telegram
Connect your Telegram Bot to receive and send customer support messages. Manage Telegram conversations from your unified inbox.
Twilio Flex
Bring Twilio Flex voice calls into HelpLane. Completed calls appear as conversations with recordings and full agent attribution.
Aircall
Sync Aircall phone calls into your unified inbox. Track voice calls alongside chat, email, and SMS in one place.
WordPress
Add HelpLane live chat to your WordPress site with automatic user identification. Easy plugin installation with no coding required.
WooCommerce
View customer orders, order history, and lifetime value directly in your support inbox. Connect your WooCommerce store for faster e-commerce support.
Shopify
View Shopify orders, process refunds, and cancel orders directly from your inbox. Embed the chat widget on your store with automatic customer identification.
Start Delivering Great Customer Experiences Today
Set up HelpLane in minutes and start managing all your customer conversations in one place. 14-day free trial—no credit card required.