HelpLane + WordPress Integration
Add live chat to your WordPress site in minutes. Our official plugin automatically identifies logged-in users and requires zero coding.
What you can do with WordPress
One-Click Installation
Install from the WordPress plugin directory and enter your Brand Token. The chat widget appears on your site instantly.
Automatic User Identification
Logged-in WordPress users are automatically identified with their name, email, and user ID. No configuration needed.
WooCommerce Integration
When WooCommerce is active, customer data like order count and lifetime value is automatically passed to HelpLane.
No Coding Required
Configure everything from the WordPress admin. Toggle features on/off without touching any code.
Lightweight & Fast
The widget script loads asynchronously and won't slow down your site. Works with any WordPress theme.
Privacy Controls
Choose whether to pass user data to HelpLane. Disable user identification if you prefer anonymous chat.
Use Cases
WordPress Membership Sites
Support logged-in members with full context. See their name, email, and WordPress user ID in every conversation.
WooCommerce Stores
When a customer contacts support, see their order history and lifetime value instantly. Provide faster, more personalized support.
WordPress Blogs & Content Sites
Add a support channel for your readers. Even without WooCommerce, logged-in users are automatically identified.
Easy Setup
Install the Plugin
Search for 'HelpLane Chat' in WordPress Plugins > Add New, or upload the plugin manually.
Get Your Brand Token
In your HelpLane dashboard, go to Settings > Chat Widget and copy your Brand Token.
Enter Your Token
Go to Settings > HelpLane Chat in WordPress admin and paste your Brand Token.
Configure Options
Enable or disable user identification and WooCommerce data sync based on your needs.
Start Delivering Great Customer Experiences Today
Set up HelpLane in minutes and start managing all your customer conversations in one place. 14-day free trial—no credit card required.