HelpLane + WooCommerce Integration

Access complete customer order history and billing data from your support inbox. View orders, track spending, and provide faster e-commerce support.

What you can do with WooCommerce

View all orders for a customer including order numbers, status, totals, and dates directly in the conversation sidebar.

Expand any order to see purchased products with quantities, prices, and product images.

See total orders and lifetime spending at a glance. Identify your most valuable customers instantly.

Jump directly to customer profiles and orders in your WooCommerce admin with one click.

HelpLane automatically matches conversations to WooCommerce customers using their email address.

Customer data is fetched live from your WooCommerce store. Always see the latest orders and status.

When a customer asks about their order, see their complete order history instantly. No more asking for order numbers or switching to WooCommerce.

View order status and details to quickly answer 'Where is my order?' questions. See processing, completed, and on-hold orders at a glance.

Identify high-value customers by their lifetime spending. Prioritize support and provide personalized service to your best customers.

In WooCommerce > Settings > Advanced > REST API, create new API keys with Read access to customers and orders.

Go to Settings > Integrations > Apps and add WooCommerce. Enter your store URL, Consumer Key, and Consumer Secret.

HelpLane automatically matches conversations to WooCommerce customers using their email address.

Open any conversation to see the customer's WooCommerce data in the sidebar.

Ready to Transform Your Support?

Set up HelpLane in minutes and start managing all your customer conversations in one place. 14-day free trial—no credit card required.