AI-Native Helpdesk for Modern Teams
Respond to customers 3x faster with HelpLane's unified inbox. Manage email, WhatsApp, SMS, Facebook Messenger, and web chat in one place. AI-powered replies help your team handle more conversations without adding headcount.
Chosen by High-Performing Companies
Built for modern support teams
Unified Omnichannel Inbox
Stop switching between tabs. Manage email, WhatsApp, SMS, Facebook Messenger, and web chat conversations in one unified inbox.
AI-Powered Replies
Generate context-aware reply suggestions instantly. AI handles routine queries so your team can focus on complex issues that need a human touch.
Secure & Reliable
Two-factor authentication, detailed audit logs, and role-based access control keep your customer data protected.
Save Hours Every Week
Automate the repetitive stuff. Create rules to auto-assign conversations, send follow-ups, tag contacts, and trigger actions—all without writing code.
One Platform, Multiple Brands
Manage support for multiple businesses from a single dashboard. Each brand gets its own channels, workflows, and team settings with centralized reporting.
Connect Your Favorite Tools &
Build Custom Workflows
Sync with Slack, HubSpot, Stripe, and Jira out of the box.
Use our RESTful API to build custom integrations for your specific needs.
Start Delivering Great Customer Experiences Today
Set up HelpLane in minutes and start managing all your customer conversations in one place. 14-day free trial—no credit card required.